Services and Rates

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We require Bordatella, Distemper/Parvo, and Rabies vaccinations for all dogs. Canine Influenza vaccination is recommended.  You must have a proof of vaccination from your Vet at the time of the check in. Vaccinations must be administered at least 14 days prior to your pet's stay.  For the protection of your dog and all the dogs in our care, we are not able to provide entry without proof of current vaccinations.  You can ask your vet to fax the proof of vaccinations to us at 856-769-0555, if you would like. 

 Payment in full is due when you pick up your pet.  Pets are charged for arrival day regardless of time checked in.  Pets are charged for departure day unless they are picked up prior to 10 am.  (Please note: because we are closed Sunday morning, all Sat-Sun stays will be a 2 day stay). We accept cash, checks, and credit cards (Visa, Mastercard, Discover and American Express).  There is a 3.5% service fee applied to all  transactions.  The service fee is discounted on all cash and check payments.  New Jersey Sales & Use tax is NOT included in our rates.   There is a $35.00 service charge for returned checks.  A deposit may be required for long term reservations or from customers who have cancelled previous reservations without notice. 

 Drop off and pick up must be during posted times (8-10 am and 4-6 pm Monday through Saturday and 4-6 pm on Sunday).  For the comfort and security of the dogs in our care, Joyful Acres staff members are prohibited from permitting public entry outside of posted Lobby hours.  Please call us if your travel plans have changed and you need to shorten or extend your pet’s stay.  With the exception of extremely busy times, we can usually accommodate a change in pick-up day/time. 

Note that our facility is located on our family farm, just steps from our home. Please respect our customer  hours and  drive  carefully (slowly) on our property as we have children and pets at play.

•  A copy of your pet’s current vaccination record from your veterinarian.
• Your pet’s regular food (enough for his/her entire stay).   Food can be brought in bulk (we will portion it as instructed), or  individually packaged by meal. We are happy to freeze, refrigerate, or  heat your pet's food as needed. Please do not bring your dog's bowls.  Due to health regulations, we need to wash and sanitize all bowls after each use.  
• Any medications that your pet will/may require in original bottle/package and any pill pockets, cheese or other "trick" that you use to administer the medication.
• Treats (optional)  No rawhides, bully sticks or pigs ears, please.
• Bed or blanket (optional, we will provide blankets for pets without them).  Please do not send your best, pets can be more destructive in a kennel setting than they would typically be at home.  Please send items that can be washed in a standard washing machine.
• Toys (optional)  We also have a selection of toys for you to choose from if you want to purchase a new toy for your pet.

    Please let us know at check-in if your dog has any medical issues.  It is critical that you let us know if your dog eats toys, blankets, sticks or rocks so we can adjust our protocols to keep your pet safe. In the rare event that your pet should require medical attention while in our care, every effort will be made to contact you, your veterinarian on record, and your emergency contact person for instructions. Joyful Acres, in its sole discretion, may engage the services of a local veterinarian or an emergency animal hospital for evaluation, regardless of the instructions on the pet’s profile form.  If you have questions or concerns about how we might handle an emergency situation with your pet, please call us to discuss your specific situation or talk with us at check-n.  While most dogs do not have an issue, gastrointestinal upset (usually in the form of loose stool) is common for dogs in a kennel or upon returning home.   An article describing this common problem can be found here.  Please do let us know if your pet becomes ill after returning home, though.  We want to talk with you about it and make sure that if there is an illness that we take additional precautions to stop it from spreading. 

   While we are able to handle most dogs in our facility, dogs that are destructive or aggressive toward dogs or humans may incur an additional charge per day.  We will discuss this with the pet's owner before any charges are incurred.  The additional cost will vary based on the severity of the aggression/destruction and the amount of special care and/or additional safety protocols required. This policy is applied to any and all destructive dogs regardless of the reason for destruction.   An aggressive dog is defined as a dog that has bitten or injured a human or another dog, and/or growls, bares teeth, lunges or snaps at a person or dog.  An aggressive dog may be allowed to board in our kennel, however, the owner of said dog must inform us of the potential for injury at time of reservation.   Owners and staff of Joyful Acres are well trained and are generally able to work with most dogs.  We take great pride in our ability to build trust and improve the comfort and experience of most dogs with challenging behaviors.   Our facility design allows us to safely care for some dogs who have been excluded from other kennels.  If you have concerns about whether our facility is appropriate for your pet, please call and talk with us.  Honest and direct conversation about your pets needs and challenges will best prepare us for to care for him/her or direct you to other resources/facilities that may be more appropriate.   In very rare instances, dogs that cannot be properly cared for due to their aggressive or destructive behaviors may be sent home or asked not to return.